When you are prompted to restart your computer, click Yes. To find which line in the System.ini or Win.ini file is causing the problem:Ĭlick Start, click Run, type msconfig in the Open box type, and then click OK.Ĭlick to clear the load= and run= check boxes. If Windows 98 does start normally using the Boot A option, there is a problem in the System.ini or Win.ini file. If Windows 98 does not start normally under these conditions, try the Boot B option. NOTE: If Windows 98 does not start normally under any of the following scenarios, see the 'Troubleshooting Protected-Mode Driver Problems' section later in this article.įirst, try the Boot A option.

Rem AUTOEXEC.BAT file has been saved under the name AUTOEXEC.TSH. Rem a placeholder for your AUTOEXEC.BAT file. Rem This file was created by the System Configuration Utility as To determine if the Msconfig tool has replaced the file you are attempting to disable with a copy of the file, text similar to the following text should appear at the beginning of the file: NOTE: The Msconfig tool cannot disable a file that has the read-only attribute, although it behaves as though it can. Process Winstart.bat (if available) Yes Yes No

Follow the instructions below the table to determine the cause of your problem. To use a boot option, click the appropriate check boxes to select or clear them. The options are labeled Boot A, Boot B, Boot C.

The following table lists several startup options. If Windows 98 starts in Safe mode, step through the startup process to see if any devices do not load properly:Ĭlick Start, click Run, type msconfig in the Open box, and then click OK. Did you try the troubleshooting steps list here by microsoft

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